Every channel, one inboxSell, get paid, and deliver

No monthly subscription. Top up like airtime.

Your customers buy in the DMs. 3650HQ runs the whole sale in one place: every message, comment and mention from WhatsApp, Instagram, Messenger and email in one live inbox, then send an invoice, get paid to a virtual bank account, and book delivery, all inside the chat. Voice notes become text, AI drafts your replies, and ready buyers get flagged automatically.

Join the waiting list and be the first to know when we go live.

No card required · Connect WhatsApp in minutes

Channels
All12
WhatsApp5
Instagram3
Messenger2
Gmail2
Inbox
Tunde Ola
Fatima A
Marcus T.
WTunde Ola
LIVE
Reply to Alex…
Connects the channels your customers actually use
WhatsApp Business
Instagram DMs
Facebook Messenger
Telegram
Gmail
IMAP / SMTP
TikTok

Your business runs in the DMs. That's chaos

Orders arrive across WhatsApp, Instagram, Messenger and email. You tab between apps, hand-type prices, chase transfers in the bank app, and arrange delivery on a call. Sales slip through the cracks and nothing is written down.

Scattered
Orders come in across WhatsApp, Instagram and DMs. There's no single place to see them all.
Slow
A customer asks “how much?” and waits. By the time someone replies, they've bought from another shop.
Manual
Prices typed by hand, transfers chased in the bank app, deliveries arranged on a call. Nothing is written down.
The core apps

Everything you need to sell, in one workspace

Unified inbox for WhatsApp, Instagram and email

WhatsApp, Instagram, Messenger, Telegram, Gmail and custom mailboxes in one real-time queue, filtered by channel, status and unread, with threads you can assign, snooze and resolve.

Get paid in the chat

Send an invoice as a PDF, and 3650HQ spins up a dedicated virtual bank account for the order. The customer transfers in and the invoice marks itself paid, no manual receipt checking.

Book delivery on payment

Once an order is paid, book a courier to the customer's address and send them a tracking link, without leaving the conversation.

WhatsApp voice notes transcribed in Yoruba, Hausa, Igbo and Swahili

Voice notes are turned into readable text inline, so one agent can skim and answer instead of replaying a three-minute note in a noisy shop.

AI-drafted WhatsApp and Instagram replies

On-brand replies drafted for you to accept with a keystroke, with optional auto-reply per channel and a one-tap human takeover.

Buyer-intent detection on DMs and comments

3650HQ automatically flags the messages and comments that signal a ready buyer, so you answer the money first, not whatever is newest.

WhatsApp Flows: order forms inside the chat

Send a clean form that opens on the customer's phone to collect size, colour and delivery address, without bouncing them to a slow website.

Instagram and Facebook comment management

Reply to comments and mentions, hide or delete spam, and switch commenting off on any post, from the same inbox as your DMs.

Bulk WhatsApp campaigns with approved templates

Broadcast to a CSV list with per-recipient variables using Meta-approved templates, pausable, with per-recipient delivery status.
Every channel, genuinely unified

Stop app-switching. Start answering

Connect Gmail or any IMAP/SMTP mailbox, plug in WhatsApp Business, and link your Facebook Page and Instagram business account, then work every one of them from the same three-column inbox. Channel filters and live unread counts keep the whole team on the same page.

All channels12 unread
WhatsApp Business5
Instagram DMs3
Messenger2
Gmail & IMAP/SMTP2
AGENT DANA
Waiting for new messages…
AGENT KOFI
Waiting for new messages…
Real-time, not eventually

The moment a message arrives, it's on screen

A live edge connection pushes new messages to every agent viewing a thread in under 500ms, so two people never answer the same customer, and nobody's staring at a stale inbox. If a connection drops, it heals itself automatically.

Read the voice note. Skip the playback

WhatsApp voice notes, read as text

When a customer sends a voice note, 3650HQ transcribes it automatically, in English, Yoruba, Hausa, Igbo, Swahili or Zulu. A clean transcript drops in right under the audio player, so your agent reads the order details instead of scrubbing three minutes of audio in a noisy shop.

W
Tunde Ola
0:42
▾ TranscriptEnglish
"Hi, it's Tunde again, just checking on the tracking number for order 4471, it still shows processing on my end."
Never miss a ready buyer

See who's ready to buy

3650HQ reads every incoming message and comment and flags the ones that signal a ready buyer, so a “how much?” or “I want to order” never slips past. Assign it, answer it, and mark it resolved, all from one queue.

Ready buyers flagged
37
waiting for a reply
Messages, one inbox
0
across every channel
Threads resolved
0%
this month

Built to be trusted with your customers and your money

Your WhatsApp number stays yours

3650HQ runs on the official WhatsApp Business Cloud API with Meta-approved templates, not a grey-market bulk sender, so you stay compliant and keep your number.

Real, licensed payment rails

Customer payments run through Monnify virtual accounts and wallet top-ups through Flutterwave. Payout to your bank account instantly.

Encrypted and isolated

Access tokens and message bodies are sealed with AES-256-GCM, and every workspace is walled off from every other, so a database dump reveals nothing.

You own your data

Delete your workspace and everything under it is revoked and erased in one irreversible action. GDPR and NDPA compliant.

Verified Meta Tech Provider

3650HQ is an approved Meta Tech Provider, reviewed and certified to build on the WhatsApp Business Platform, not a self-declared integration.

Pay like airtime, not a subscription. Priced in USD

No monthly fee, no per-seat tax. 3650HQ runs on a prepaid wallet, just like airtime: start with 50 free credits, top up what fits your budget, and pay only when you actually send, transcribe, or use AI. A quiet week costs you $0.

1
Start with 50 free credits
the moment you create your workspace.
2
Handle conversations
inbound email is a fraction of a credit; sending across channels costs a few credits each. Every rate is transparent.
3
Top up in a tap
when you're running low, buy a bundle, get back to work.
Starter
500 credits
15 USD
Priced for your region
Best for a solo or small team getting going.
MOST POPULAR
Growth
2,500 credits
60 USD
Priced for your region
For busy teams handling daily volume.
Scale
10,000 credits
200 USD
Priced for your region
For high-volume support and outbound campaigns.

Top up securely via Flutterwave, in NGN, GHS, KES, ZAR, or USD.

Track your balance and full transaction history any time from your billing page.

Frequently asked

Can I collect payment from customers on WhatsApp?+

Yes. Send an invoice from the chat and 3650HQ generates a dedicated virtual bank account for that order. Your customer transfers into it like any bank transfer, and the invoice is marked paid automatically once the money lands, no manual receipt checking.

Can I arrange delivery from inside the chat?+

Yes. Once an invoice is paid, 3650HQ books a courier using the delivery address on the order and sends the customer a tracking link. The delivery fee is only committed after the customer has paid.

Can I send an invoice over WhatsApp?+

Yes. Build an invoice on any conversation, and 3650HQ renders a PDF and sends it to the customer over WhatsApp (or as an email attachment on Gmail and IMAP).

Which channels can I connect?+

WhatsApp Business, Instagram DMs, Facebook Messenger, TikTok DMs, Telegram, Gmail, and any mailbox that supports IMAP or SMTP. You can also track TikTok mentions and comments.

Can multiple agents use one WhatsApp number?+

Yes. Your whole team works one WhatsApp Business number from a shared inbox, with threads you can assign, snooze and resolve, so two people never answer the same customer.

Can I send bulk WhatsApp campaigns?+

Yes. Upload a CSV list and send a personalised broadcast using an approved WhatsApp template or a Flow. Campaigns are pausable and show per-recipient delivery status.

Will bulk messaging get my WhatsApp number banned?+

3650HQ uses the official WhatsApp Business Cloud API and Meta-approved message templates, not a grey-market bulk sender, so you stay compliant and your number stays yours.

Why do WhatsApp message templates get rejected, and how long does approval take?+

Templates are reviewed by Meta and can be rejected for policy or formatting issues. 3650HQ lets you create a template, submit it to Meta, and sync its status back, so you see approval or rejection in one place instead of guessing.

Do voice notes really get transcribed?+

Yes. WhatsApp voice notes are transcribed to text inline in English, Yoruba, Hausa, Igbo, Swahili and Zulu, so you can skim a long voice note instead of replaying it in a noisy shop.

What does the AI do?+

It drafts context-aware, on-brand replies you accept with a keystroke, can auto-reply on channels you switch it on for (with a human kill-switch), and flags the messages and comments that signal a ready buyer.

How fast is real-time?+

New messages appear in under half a second, pushed live, with no manual refresh.

Do I pay per agent?+

No. There is no per-seat pricing. You pay from a shared prepaid credit balance and can add as many teammates as you need.

How does pricing work?+

3650HQ runs on prepaid credits, like airtime. You top up what fits your budget and are charged only when you send, transcribe, or use AI. A quiet week costs nothing. Prices are shown in NGN, GHS, KES, ZAR or USD.

Is my data secure?+

Access tokens and message contents are encrypted at rest with AES-256-GCM, and every workspace is fully isolated from every other.

What happens to my data if I leave?+

Delete your workspace and everything under it is permanently erased and disconnected from every provider, instantly.

What do I need to start?+

An email address. You get 50 credits free and can connect your first channel in minutes.

How is 3650HQ different from Wati, Gallabox or respond.io?+

Those tools are per-seat and priced in dollars. 3650HQ is built for African businesses, priced in naira with pay-as-you-go credits, and it runs the whole sale, from the first DM to invoice, payment and delivery, inside the chat.

Does 3650HQ work for businesses in Nigeria and across Africa?+

Yes. 3650HQ is Nigeria-first and built for businesses across Africa, including Kenya, Ghana and South Africa. Pricing is shown in your local currency such as NGN, KES, GHS or ZAR.

Stop losing orders in the DMs.

Connect your channels and run the whole sale, from first message to invoice, payment and delivery, in one place. Start free with 50 credits. No card. No monthly fee.

Join the waiting list and be the first to know when we go live.