Once a customer pays an invoice, 3650HQ books a courier to the delivery address they provided and sends them a tracking link, without you touching a separate logistics app. Courier fees are only committed once payment has cleared, so you never pay to ship an unpaid order.
Booking is deliberately deferred until an invoice is paid, so a courier fee is never committed on an order that hasn't been paid for. Delivery is handled through 3650HQ's logistics integration; coverage depends on courier availability for the pickup and delivery locations.
Yes. Once the customer's invoice is paid, 3650HQ books a courier automatically using the address they provided and sends them a tracking link.
No. Courier booking is deferred until the invoice is paid, so you never commit a delivery fee on an unpaid order.
Yes, sent directly in the same WhatsApp conversation once the courier is booked.
Yes. You set your pickup location once in your workspace's logistics settings, and every booking uses it.
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